PakkettenFabriek / Moonbeam Collective
2371 DT Roelofarendsveen
After receipt of returned orders in good condition, Moonbeam Collective will deposit the paid amount directly to your bank account, with any shipping costs deducted from the transferred amount within 14 days.
There are certain situations where only partial refunds or refund by store credit spend at Moonbeam Collective are granted: (if applicable)
- Items with clear signs of use
- Any item that is not in it's original condition or is missing parts for reasons not caused by our error
- Any item that is returned more than 30 days after delivery
- Sale items or special sales
The shipping costs from the customer to Moonbeam Collective are to be paid by the customer. Incurred shipping costs are not reimbursed.
Thank you for shopping with Moonbeam Collective!